Privacy Policy

This privacy policy notice is served by Helen Tuddenham Consulting Ltd, a company registered in England and Wales no 12496536.  Registered office; 9 Coombers Lane, Lindfield, West Sussex, RH16 2SS, under the website; www.helentuddenhamconsulting.com.

​The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Helen Tuddenham Consulting

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a user’s computer or device.

​​Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

We receive, collect and store any information you enter on our website or provide us in any other way, including your name and email address. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

​Under the GDPR (General Data Protection Regulation) we control and process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent
Where our purpose for processing is: to keep you informed of company news and events.
Which is necessary because: we need to be able to contact you via email
We process your information in the following ways: we will use your name and email address that you enter into the contact form to contact you with blogs, news and upcoming events.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
 

Lawful basis: Providing our services and legal obligations
Where our purpose for processing is: to be able to provide our services and to comply with our obligations regarding invoicing and contracting and keeping of accounting and tax records.
Which is necessary because: we need to be easily able to contact you and we have legal obligations for providing certain information in our accounting records.
We process your information in the following ways: we will use your name, organisation name and postal address for inclusion on invoices and in contracts. We will use your name, telephone number and email address for the purposes of providing our services or as otherwise necessary to fulfil our contractual and legal obligations.

Data retention period: We will continue to keep your information under this basis until five years after our you end your contract with us.

Sharing your information: We do not share your information with third parties.

Aggregated data: We may create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO (www.ico.org.uk) if you feel there is a problem with the way we are handling your data.

​We handle subject access requests in accordance with the GDPR. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at helen@helentuddenhamconsulting.com or send us mail to Helen Tuddenham Consulting Ltd, 9 Coombers Lane, Lindfield, West Sussex, RH16 2SS.

​If you don’t want us to process your data anymore, please contact us at helen@helentuddenhamconsulting.com or send us mail to Helen Tuddenham Consulting Ltd, 9 Coombers Lane, Lindfield, West Sussex, RH16 2SS.

​Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website or to record or log whether you have seen particular messages that we display.

Some cookies are required to enjoy and use the full functionality of this website. Our website is hosted on the SquareSpace.com platform, a list of cookies that may be placed on your computer can be found here.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows you to view our website and contact us through the website. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Modifications

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.